Data Analytics For A
Telecom Company
Overview
Businesses worldwide are generating massive data volumes every day, and they need to use all this data to get valuable insights from it. Using these insights, they can make impactful business decisions. This is where data analytics comes into the picture. Data analytics is the process of evaluating big datasets to discover correlations, hidden patterns, upcoming trends and receive great insights to make forecasts. Moreover, it also enhances your businesses’ productivity and speed. Using advanced technological tools, we created an Analytics Solution for our telecom client to gather information from various sources and receive valuable insights into customer behavior.
Client Requirement
Our Houston-based client owns a telecom business that helps in the National Support Program and thus, renders pre-paid mobile phones and service packages to low-income people. They wanted to gather information from various sources and receive profound insights about their user behavior. Moreover, they wanted an analytics solution to evaluate past data and make predictions using which they could make effective business decisions. Therefore, our telecom client approached Alibaba to build them a robust and secure analytical system
Solutions
- Our client wanted a highly scalable solution; hence our efficient team delivered it using the Cloud and emphasized Apache Spark, MongoDB, and Apache Kafka.
- They wanted a solution to facilitate media (photo, video, or audio) transfer to their users so that they could see their pets to see where they were at a specific time.
- Using Apache Kafka, our team processed data in real-time and checked for data quality. Moreover, it also ensures push notification and secure data transfer.
- Moreover, we recommended using MongoDB tech as it permits saving time-series events in one document.
- Our team used RESTful services to separate UI from the data storage to guarantee scalability, reliability, and autonomy from the programming language or platform.
Challenges
- Our client wanted a big data system that would keep the users constantly updated about their pet's whereabouts, get real-time alerts, and avail the reports of their pet's presence.
- Using the MQTT protocol, we could transmit live data about the pet's location and details, such as low battery, safe territory, etc. The MQTT protocol was used as it guarantees a friendly interface and saves smartphone battery life.
- We had to build an easily scalable solution and process growing numbers of data as the client expected the user number to rise in the upcoming times.
End-Result
- Ultimately, our client got all he needed, which was a highly scalable, robust, and secure solution that allows processing more than 30k events/second from one million devices. Henceforth, users can locate their pets in real-time and receive videos, photos, and audio.
- Users could also access automatically set weekly, hourly, and monthly reports, or if required, manually adjust the reporting period.
Technologies
Get In Touch With Us.
One World Trade Center, 285 Fulton Street suite 8500, New York, NY 10007, United States1
alibaba.softwaresolution
info@alibaba.com
